Your inquiry information.

Last updated: 8 September 2026

Information you send us

When you submit an inquiry, we receive the name, email address and project details you provide, plus any optional company, phone, product category or quantity information. If you contact us by email or WhatsApp, we also receive the information and attachments you choose to send.

How we use inquiry information

We use inquiry information to respond to your request, discuss product development, prepare quotations and support related business communication. Please include only information relevant to your project.

Where inquiry information is handled

Website inquiries are stored in our WordPress form system and may be delivered to our business email. Authorised team members and the service providers supporting our website, email and communications may process information as needed to provide those services.

Technical information and cookies

The website and its service providers may process basic technical information needed to operate and protect the site, such as browser information, request logs and cookies. Links to WhatsApp or other external services open those providers’ services, which have their own privacy practices.

Keeping and updating information

We retain inquiry information as needed for the related business communication and applicable record-keeping requirements. Contact us if you want to ask about, correct or request deletion of information you have provided.

Contact

For questions about this notice or your inquiry information, email info@tianzeinc.com.